Returns
We accept returns on products within 7 days from the date of purchase. To be eligible for a return, the product must be unused and in the original packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method.
Exchanges
If you need to exchange an item, send us an email at support@xeven.co.
Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.